“Sheer professionalism throughout the journey. I rarely write reviews unless the service I have received was exceptional- and that’s what both Carl and Henry from Paradigm provided.
I met Carl by chance in the local Roda coffee shop, without knowing my situation or even if I was going to be a potential client he sat down and spent an hour of his valuable tine giving me a full run down of the area.
A week later I was heading out for a meal in the village and clocked Carl sitting in his newly acquired offices next door to the restaurant so I decided to head in and have a chat, seamless and like speaking to someone I hadn’t seen since school - so on that gut feeling i gave him a list out our requirements, budget and location preferences.
You see, prior to this with other agents I was continually asked to provide details, sign forms and received countless calls and emails that were simply a waste of my time and an outright sales ploy.
A week later I received a call to say Paradigm had acquired a property that matched my requirements, with another coming on the books within the week.
My first viewing was completed by Henry, a very articulate and presentable young man but we decided to hold out for the second property coming on-board, and we are so glad we did!! Again, shown around by the very personable Henry 2 hours after they had received the keys as soon as we stepped in the door we know it was the one we had been waiting for.
A few nerves appeared due to some of the stories I had heard about the Spanish processes and timelines - it couldn’t be further from the truth when dealing with Paradigm - more or less every few days I received updates from Carl or Henry who knew and liaised with the solicitors involved.
We completed our purchase and received the keys, and an amazing welcome / move in gift from Henry yesterday - 5 and a half weeks after our first viewing!
It was a very personal and professional service - Paradigm seem to have built their brand on both Pre & Post sale, focussing on the customer journey throughout and that is why I highly recommend if you are thinking of buying in the Los Alcazares, Roda or San Javier regions sit down with Carl and Henry first and you won’t go far wrong!“
Mr Pattiss